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User FAQs
Does Monadic DNA have access to my DNA data?
Can I delete my data?
Where is the DNA file stored?
Why do I need to provide an email address?
I have been sequenced by more than one service. Can I upload more than one file?
Which DNA services does Monadic DNA support for uploads?
Can I upload the DNA file for another person to my account?
Can I upload the DNA of my pet?
Can I export my DNA file if I want to use it elsewhere?
What happens if I delete or reinstall the app, or get a new phone?
How long does it take to run a report?
How is my DNA file secured?
Should I back up my private key?
Can I recover my private key if I lose it?
What happens if I lose my private key and my device and don't have iCloud sync enabled?
Where is Monadic DNA based?
Will my data be shared with third parties?
What is the science behind the insights?
What features work offline vs. requiring Cloud connectivity?
Can insights be accessed without an Internet connection once processed?
How much free storage does a user typically need on their iPhone and/or iCloud for Monadic DNA?
Monadic DNA Test Kit FAQs
How is my DNA sample collected?
Where is the DNA sequencing lab located?
What happens to my saliva sample after testing?
How do I register a sample collection kit with my account?
When can I expect to receive my DNA file?